Last updated: November 2024
Try-Catch Software ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and software products.
We comply with international data protection regulations including GDPR (General Data Protection Regulation), POPIA (Protection of Personal Information Act), and other applicable data protection laws in countries where we operate.
We collect personal information that you voluntarily provide to us when you:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, title, company | Account creation, verification |
| Contact Data | Email, phone, address | Communication, support |
| Financial Data | Payment information (processed by gateways) | Service billing |
| Technical Data | IP address, browser type, device information | Security, analytics |
| Usage Data | Service usage patterns, preferences | Service improvement |
We process your personal data under the following legal bases:
We may share your data with:
For payment processing, we share necessary information with:
Payment information is processed directly by these providers and is subject to their privacy policies.
We implement appropriate technical and organizational security measures including:
As an international company serving Zimbabwe, South Africa, and the United Kingdom, we ensure that international data transfers comply with applicable laws through:
Depending on your location, you may have the following rights:
Request copies of your personal data
Request correction of inaccurate data
Request deletion of your personal data
Request restriction of processing
Object to our processing of your data
Request transfer of data to another organization
We retain personal data only for as long as necessary:
We have appointed a Data Protection Officer (DPO) to oversee compliance with this privacy policy.
Contact Information:
We may update this policy periodically. The "Last updated" date at the top indicates when revisions were made.
Update History:
For privacy-related inquiries, please contact: